We are looking for an Industrial Automation Solutions & Services Manager to join our Rexel team in Broken Arrow, OK!
Summary:
The Industrial Automation Solutions & Services Manager is responsible for the performance of the overall industrial solutions and services portfolio and P&L. The responsibilities of this role include: consistent and excellent project delivery, generating project scope, project management, people management, services product management, financial forecasting, partner collaboration, and collaboration with the Customer Success Manager. Execution of these responsibilities is expected to drive profitably solutions and services growth for the region.
What You'll Do:
- P&L ownership of the industrial solutions and services business
- Manage, forecast, and regular readouts with senior management of critical success measures including, but not limited to, funnel activity, orders, revenue, margin, resource utilization and market conditions
- Develop, coordinate, and deliver “Scope of Work” (SOW) for customer proposals
- Negotiation of terms and conditions and identifying any insurance requirements as well as potential risks
- Understand the customer’s business objectives including safety for deliverables
- Responsible for development of employee competency
- Development and execution of multi-year business plan
- Collaboration with sales account managers and business development managers to create account strategies to grow the industrial solutions and services business
- Executive customer engagement
- Act as subject matter expert in the education of sales team on value and content of solutions and services portfolio
- Regular collaboration with multiple key partners on solutions and services portfolio, market needs and portfolio roadmap
- Communicate remotely or in-person on-going customer success engagements and develop a cadence of recurring reviews with key customers
- Technical and commercial development and direct management of delivery resources aligning with all Rexel Automation safety and legal policies
- Responsible for overall operational excellence and customer satisfaction around solutions and services portfolio and team
- Ensure adequate resources are availability and utilization to meet current and future demands according to strategic business plan and changing market demands
- Develop, lead, and mentor specialist team to drive consistent profitable growth
- Collaborate with key suppliers to plan annual engagement, positioning Rexel as the supplier’s preferred channel to market
- Drive a disciplined selling process that starts with an annual plan, includes an accountability process to deliver results, and culminates with exceeding sales goals
- Develop competency plans so resources can be successful in winning available market
- Demonstrate commercial understanding of current and future technology segments, with specific technical acumen as needed to round out teams expertise
- Establish appropriate development plans for each employee that they embrace and align their personal needs/desires, with that of the team and business. Appropriately addressing performance challenges
- Create a culture focused on success and winning. Celebrate team and individual accomplishments
- Present proposals to all levels of leadership and technical audiences
- Other duties as assigned
Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.