We are looking for a Senior Product Specialist to join our Rexel USA team Remote!
Summary:
The Senior Product Specialist is responsible for assisting Outside sales to grow sales and promote the company's products to potential customers. Responsible for understanding the features and benefits of the products, providing product knowledge, and addressing customer inquiries. The Senior Product Specialist's goal is to build strong relationships with customers, identify their needs, and recommend the most suitable products to meet those needs. Will provide guidance and mentorship to junior team members.
What You'll Do:
- Develop and demonstrate a deep understanding of the company's products, including their features, benefits, and competitive advantages. Stay updated on industry trends and market dynamics related to the products
- Proactively identify and pursue sales opportunities by reaching out to potential customers through various channels, including phone calls, emails, and in-person meetings. Conduct product demonstrations and presentations to showcase the value proposition of the products
- Lead and support sales efforts with key targets, key customers, and key opportunities in assigned product and/or area/region
- Build and maintain strong relationships with customers by providing exceptional service and support. Understand customer needs and recommend appropriate products to meet those needs. Address customer inquiries, concerns, and objections in a timely and professional manner
- Present proposals to all levels of leadership and technical audiences
- Develop and maintain strong relationships with key suppliers
- Participate in product meetings, seminars, and training schools to enhance and maintain personal and product knowledge
- Assist branches and customers with product, technical support, and training
- May analyze market potential, develop an annual business plan based on market conditions, and lead execution with local technical, sales, and management team
- Mentor and coach junior level team members
- Other duties as assigned
Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.