Assists with overseeing Housekeeping operations.
Operate within departmental budgets through effective stock and cost controls and well managed schedules.
Support departmental targets and objectives, work schedules, budgets, policies and procedures.
Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork.
Ensure team members have an up-to-date knowledge of all room categories and amenities.
Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers.
Ensure staffing levels cover business demands.
Ensure ongoing training to support the Housekeeping Manager.
Ensure communication meetings are conducted and post-meeting minutes generated.
Manage staff performance issues in compliance with company policies and procedures.
Assist other departments wherever necessary.
Support managing, training and developing the team.
Ensure effective communication, including coaching and performance management.
Follows departmental policies and procedures.
Reports necessary maintenance items.
Follow all safety and sanitation policies.
Practices ‘Yes I Can’ attitude
Adheres to Rezidor’s Responsible Business ethics

Assistant Housekeeping Manager