Radisson Hotel Group is looking for a Digital Experience Trainee to join its Digital Experience Center of Excellence team in Madrid. This is an exciting opportunity to be part and learn from a multinational team made of digital experts that aims at transforming the way Radisson engages with guests digitally to make their travel experience special, Every Moment Matters.
Reporting to the Digital Experience and Localization Manager, the Digital Experience Trainee will be part of a team responsible for delivering a top-notch online experience on the ecommerce RadissonHotels.com and Radisson Hotels Mobile App. This role will support the Digital Experience team in improving the quality of the content on the website and app and support with the delivery of projects to showcase our hotel portfolio in Europe, Middle East, Africa and Asia Pacific.
This person will additionally support in the execution of the content marketing timeline and work with the digital team to ensure the website and app are looking great for our customers. The Digital Experience Trainee will work closely with a diverse group of teams (e.g., Content team, UX, Digital Product Development, Localization Services, Personalization, Food & Beverage, Meetings and Events, Branding) to promote hotel uniqueness and create brand value and drive business to Radisson Hotel Group’s digital products.
The Digital Experience Trainee has the responsibility to:
· Help the team improve the quality of the content on the pages on our website and app, and leverage the different media and interactive assets available, such as Immersive and 360 content, UGC, videos.
· Support our team in the delivery of the projects in the content marketing roadmap working on marketing, branding and merchandising initiatives for our web visitors and app users.
· Ideate and test features and components to enrich the UX on the website and app.
· Extract and assemble information, conduct analysis and develop reports and presentations.
· Keep up with the latest editorial and user experience techniques and share best-practice examples with team members.