We are looking for a new Assistant Store Manager W/M for our Salomon store in Warsaw (Outlet Ursus)!
As an Assistant Store Manager, you will support the Store Manager in building and leading a high-performing store team, ensuring:
- Set goals are achieved
- The brand standards are properly followed
- Delivery of operational excellence
You will provide the highest level of customer experience and assist with delivering the vision of the brand, supporting and mentoring the Sales Associates with their personal and career development.
You will also act as a Training Ambassador for the store team.
Your Key Responsibilities:
Leadership
- You will motivate and inspire the team, linking to the vision for the store, reflecting the brands core competencies and behaviours
- You will manage people, operations, and the store environment to achieve all set out goals and operational standards
Customer Service
- You will act as a role model, instilling the importance of customer service to the team and follow up through training
- You will be present and visible on the shop floor, interacting with customers and team members
Operations
- You will ensure the company policy and procedures are communicated in a timely manner and adhered to accordingly
- You will assist the Store Manager to meet or exceed budgeted store contribution
- You will monitor a loss prevention program to protect the company’s inventory and assets
Training
- You will assist the new hire onboarding process, ensuring education on products and selling tools
- You will support staff development by training and coaching the in-store team ensuring they achieve sales goals and meet brand standards
Marketing / Events
- You will develop and execute store events alongside the Store Manager and Community Marketing Experts with the goal to drive traffic and increase community involvement
- You will support the Store Manager in marketing analysis and recaps (i.e post event results/competition benchmark/…)