OVERVIEW
As a Sales Associate, you'll be the face of our brand, ensuring every customer feels welcomed and has a positive experience. You will help create a lifestyle aesthetic that leverages our apparel and footwear, showcasing the versatility and appeal of our products in everyday life. Additionally, you'll guide and inform our customers while maintaining a visually appealing environment in line with Salomon's brand and visual merchandising guidelines.
In this role, you will:
Achieve Goals: Work towards and reach set sales targets, contributing to the overall success of our store.
Accomplish Tasks: Efficiently complete assigned tasks, ensuring smooth and effective store operations.
Be a Team Player: Proactively and positively collaborate with your team, creating a supportive and dynamic work environment.
WHAT MAKES THIS A GREAT PLACE TO WORK & PLAY:
Community Engagement: Opportunities to engage in the community and with industry partners.
Vibrant Work Environment: Be part of a dynamic team in the heart of NYC, surrounded by the latest in outdoor gear and fashion.
Career Growth: Access to professional development and growth opportunities within the company.
Exclusive Events: Attend exclusive brand events and product launches.
Passion for the Outdoors: Work with a team that shares your passion for the outdoors and adventure.
ESSENTIAL DUTIES & RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily:
Customer Service
Connect with Customers: Use your exceptional customer service skills, sales techniques, and product knowledge to help customers find the perfect products and drive sales. Incorporate our apparel and footwear into your styling suggestions, demonstrating how they can create a cohesive lifestyle aesthetic.
Problem Solver: Quickly and positively find solutions for customers, ensuring a responsive and engaging interaction, with diligent follow-up.
Handle Challenges Professionally: Address complaints and objections swiftly and professionally, turning potential issues into positive experiences.
Promote Security: Help protect company assets and procedures by promoting loss prevention practices.
Maintain Cleanliness: Ensure the sales floor and stockroom are clean, well-organized, and inviting for customers.
Transaction Confidence: Confidently handle cash and digital transactions, ensuring accuracy and efficiency.
Visual Merchandising
Enhance Product Presentation: Contribute to maintaining high brand visual standards, ensuring excellence in product presentation at all times.
Assist with Replenishment: Support with replenishment and pricing duties, including preparation for sales and promotions as needed.