We are looking for a Contact Center Agent to join our family.
As a Contact Center Agent with Salud, similar to a Call Center, you will be responsible for answering all incoming telephone calls, scheduling appointments, and directing them to the appropriate department or individual. Contact Center Agents at Salud, approach his/her tasks in a team-based care fashion that supports patients and their families in self-management, self-efficacy, and behavior change while adhering to the spirit of the SALUD mission statement.
We offer:
- Starting Wage - $19 to $21 per hour
- Monday to Friday – 8 am to 5 pm
Comprehensive Benefits Package includes:
- Medical PPO Plan (Similar to ACA Exchange Platinum Benefit Coverage Levels)
- Low employee premiums, especially given rich benefits
- $25 Primary Care Physician and Specialist Co-pays (in-network)
- Low deductibles and co-insurance
- Free provider visits and services at all Salud facilities
- Preferred prescription pricing at Salud pharmacies
- Dental PPO plan
- Includes Employee Discounts at All Salud Dental Facilities
- Vision
- Generous vacation accrual
- 10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday)
- Up to 8 Paid accrued Sick Days per year
- Defined Contribution Pension Plan. Salud contributes 5% of your compensation each month (no matching employee contribution is required…you receive the contribution no matter what). Employees who have worked at least 1,000 hours within a 12-month period are eligible.
- 403b Retirement savings plan. You can contribute pre-tax or after-tax (Roth) towards your retirement savings.
- Flexible Spending Accounts
- Basic Life and AD&D
- Supplemental Life and AD&D
- Short-Term & Long-Term Disability
- Accident & Critical Illness Insurance
- Employee Assistance Program
Our Mission is to provide a quality, integrated healthcare home to the communities we serve