Finance Operations Analyst - Interline and IATA BSP

The Finance Operations Analyst – Interline and IATA BSP supports the Senior Manager Finance Operations in the oversight and continuous improvement of our Indirect Finance Operations, including IATA, IFG/BSP, and Interline Operations. The role ensures accurate billing, operational integrity, and efficiency across internal teams and outsourced BPO partners, while contributing to process optimisation and automation initiatives.

Key Responsibilities:

Interline & BSP

• Oversee the day‑to‑day management of the Interline Operations Team, ensuring service levels, accuracy, and timely processing of interline billings and settlements.
• Manage all IATA‑related financial processes, including:
  • Billing and settlement via BSP/IFG for Agent Partners
  • Clearing House transactions for Suppliers and Airline partners
  • Ensuring billing accuracy, compliance, and timely reconciliation.

Financial Controls & Reconciliation

• Ensure adherence to financial controls, audit requirements, and industry settlement standards.

Continuous Improvement & Automation

• Identify, scope, and deliver system, process, and automation opportunities to reduce manual effort, improve workflow efficiency, and strengthen financial controls.
• Collaborate across the team to implement enhancements and monitor performance improvements.

Outsourced Partner Management

• Partner with our BPO leaders to drive operational efficiency and continuous improvement initiatives.
• Support the performance management of our offshore BPO teams in Manila and Mumbai, including:
  • Workflow optimisation
  • Quality assurance
  • Training and knowledge management

Key Skills & Capabilities:

• Strong analytical and problem‑solving capability, particularly in financial operations or reconciliation-heavy workflows.
• Experience with IATA, BSP/IFG, Clearing House processes, or airline settlement systems (desirable).
• Ability to manage stakeholders across Finance, IT, Operations, External Partners, and BPO environments.
• Continuous improvement mindset, with experience using automation or workflow tools (desirable).
• High attention to detail and the ability to interpret complex data sets.
• Comfortable leading small teams and managing through influence.

Applications close: Friday 15 May 2026

Your Life At Jetstar Is Unlike Any Other.

Put the craft in aircraft: There’s a new fleet of A321LR NEO’s waiting for your arrival. Beyond Jetstar, our teams get exposure to projects related to the Qantas Group’s A320/1, B787 and A321 Freighters.

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