Customer Service Representatives responsibilities include:
- Can lift 10 to 20 pounds / help stock / help prep
- Can lift 10 to 20 pounds lift trash to dumpster
- Prepare and cook pizzas according to company recipes and standards
- Operate pizza-making equipment safely and efficiently
- Manage incoming phone orders with accuracy and politeness
- Provide excellent face-to-face customer service at the counter
- Handle cash and credit card transactions accurately
- Maintain a clean and organized work area
- Follow food safety and hygiene protocols
- Collaborate with team members to ensure smooth operations during busy periods
- Assist in inventory management and stock rotation
- Participate in upselling and promoting special offers to customers
- Address customer complaints or concerns professionally and efficiently
- Adhere to company policies and procedures at all times
- Assist in training new team members as needed
- Contribute to a positive work environment through teamwork and communication
- Perform opening and closing duties as assigned
- Always arrive on time and ready to work
- Smile and provide friendly service to all customers
- Clearly communicate with customers and team members
- Be a team player and support colleagues as needed
- Understand and demonstrate the importance of professionalism in the workplace