As the Senior Associate for School Lunch Sales, you will drive growth and retention of Domino’s Smart Slice products in your assigned territory, delivering incremental sales and profits for the brand and its franchisees. This objective will be achieved through the formulation of a strategic territory plan and by fostering strong collaboration with both franchisees and school districts. This role requires a dynamic sales professional who excels at building new relationships (“hunter”) and nurturing existing accounts (“nurturer”) to maximize sales opportunities and maintain long-term partnerships.
Sales Territory: CT, MA, ME, NH, NY, RI, VT. Candidates should live within the territory near an airport.
Account Management & Business Maintenance: 40%
- Evaluate territory and create a strategic plan that prioritizes either maintaining existing accounts or expanding, ensuring the approach is comprehensive and targeted to achieve objectives.
- Conduct regular account reviews with franchisees and school districts to assess satisfaction, identify new needs, and proactively address issues.
- Serve as main contact for post-sale support, directing service or product inquiries to the appropriate channels to guarantee quick solutions.
- Develop and implement retention strategies to ensure high renewal rates and long-term customer loyalty.
- Monitor account health metrics (order frequency, volume trends, feedback) and initiate outreach when negative trends are detected.
- Collaborate with franchisees and school district contacts to co-create growth plans for expanding product offerings within existing accounts.
- Maintain detailed records of account interactions, feedback, and action items in the CRM system to ensure continuity and follow-through.
Sales Growth & Account Acquisition: 40%
- Develop and execute strategies to identify, pursue, and secure new school lunch accounts through networking, prospecting, and cold calling.
- Utilize holistic sales process, from leads generation to closing, to ensure customer growth within the assigned territory.
- Collaborate with franchise and school district decision-makers to understand their needs and present tailored solutions.
- Prepare and deliver effective sales presentations and proposals to both franchisees and school districts.
- Display competency and utilization of core sales tools: School Lunch Pricing Calculator, Franchisee Engagement Deck, Franchisee Business Review Deck, District Customer Business Review Deck
- Attend food service industry trade shows and meetings to prospect, build relationships, and promote Domino’s Smart Slice program.
Operations Execution & Standards: 20%
- Partner with internal support and operations teams to optimize sales results and ensure best execution of school lunch programs.
- Utilize defined processes and data entry requirements in Customer Relationship Management system (Domino’s Connect/Salesforce).
- Strategically manage all allocated budgets.
- Develop relationships with external partners and Domino’s cross-functional teams to facilitate the sales process.
- Plan field time appropriately to gain efficiency and utilize all systems and tools needed to execute highly effective in-market and virtual visits.