Join our dynamic team as a Customer Service Representative in High Ridge, United States! We're looking for a friendly and detail-oriented individual to provide exceptional service to our valued customers. In this role, you'll be the face of our company, handling customer inquiries, processing orders, and ensuring customer satisfaction.
- Answer incoming customer calls and respond to inquiries in a professional and friendly manner
- Process customer orders accurately and efficiently using our computer system
- Handle cash transactions and maintain a balanced cash drawer
- Resolve customer complaints and concerns with empathy and a solution-oriented approach
- Collaborate with team members to ensure smooth operations and excellent customer experiences
- Maintain a clean and organized work environment
- Assist with additional tasks as needed to support overall business operations
- Adhere to company policies and procedures at all times