Job Duties Lead a team of Delivery Experts and CSRs to ensure orders are created and delivered quickly and correctly
- Maintain staffing levels that mirror the needs of business at all points of the day
- When closing be responsible for handling end of the night bank deposits
- When closing be responsible for doing an accurate nightly product inventory count
- When opening, ensure the store is set up properly and ready to receive orders upon time of open
- Foster and project a sense of urgency with each and every order
- Be comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
- Collect money and signed credit card receipts from delivery drivers at the end of their shift
- Ensure vehicles used for delivery pass inspection, both mechanically and visually
- Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time
- Uphold Dominos standards of grooming, uniform, and appearance
- Promote pizza products, specials, and promotions