We are seeking a dynamic and organized Assistant Manager to join our team in Lebanon, PA. As an Assistant Manager, you will play a crucial role in supporting daily operations, managing staff, and ensuring excellent customer service.
- Assist the Manager in overseeing daily operations and implementing company policies and procedures
- Supervise and motivate team members to achieve performance goals and maintain high standards of service
- Handle customer inquiries, resolve issues, and ensure customer satisfaction
- Manage schedules, assign tasks, and coordinate team activities to maximize efficiency
- Assist in training and developing new team members
- Monitor inventory levels and place orders as needed
- Prepare and analyze reports on sales, productivity, and other key performance indicators
- Ensure compliance with safety regulations and maintain a clean, organized work environment
- Step in for the Manager in their absence, making decisions and handling escalated issues