The Training & Hiring Lead (TNT) is a hands-on, in-store role responsible for hiring, onboarding, training, and developing Domino’s drivers and CSRs. This position works directly inside the stores — coaching on the floor, leading training sessions, and partnering with store leadership to build strong, fully staffed teams.
This is an active, people-focused role — not a desk position.
What You’ll Do
- Recruit and interview drivers and CSR candidates
- Lead in-store onboarding and paperwork completion
- Train new team members on systems, service standards, and store operations
- Coach and develop team members on the floor
- Partner with GMs and DMs to ensure stores stay fully staffed
- Follow up with new hires to ensure engagement and retention
- Maintain training records and onboarding documentation
- Support store operations as needed, including one weekend day
What Success Looks Like
- Stores are fully staffed with trained, confident team members
- New hires are set up for success from Day 1
- Turnover decreases because training and follow-up are strong
- Store leaders feel supported in developing their teams