The supervisor oversees a team of drivers [Class A and B] delivering to Domino’s Pizza stores. The supervisor is responsible for scheduling drivers, routing trucks, reviewing trip sheets for accuracy and ensuring compliance with DOT regulations, state, local laws, and company policies and programs. Effectively and efficiently handle customer complaints and concerns. Train new drivers in job duties, safely, and complete Job Safety Observations (JSO). The supervisor must be comfortable working in a diverse, fast paced environment.
- Salary: $86-88,000 + potential to earn up to 10% company bonus
RESPONSIBILITIES AND DUTIES
Leadership:
- Recruit, interview, select, and mentor new and tenured drivers
- Support driver engagement initiatives
- Monitor driver's performance and hold them accountable when performance is below expectations, using coaching and/or progressive discipline as needed
- Complete driver’s annual performance reviews
- Review driver’s lytx and logs and coach according to company
- Collaborate in driver onboarding and training
- Ensure safe work environment in compliance with FMCSA, OSHA, company standards, local, state, and federal requirements
- Effectively communicate day-to-day with drivers, departments, and vendors
- Create positive environment, morale, and respect among team members
- Attend and participate in classroom or virtual Leadership & Development trainings
- Coordinate safety/team/quarterly meetings
Reporting/Budget:
- Prepare and assist with Transportation generated reports
- Monitor budget and fuel cards to ensure funds are maximized
- Participate in the development of budgets
Routing, Scheduling, Hours of Service, and Maintenance:
- Weekly schedule driver routes and re-routing as necessary to ensure route coverage
- Conduct route analysis and recommend saving opportunities to Manager
- Monitor driver hours of service via the onboard system
- Conduct route observations to ensure Drivers are safely performing their duties as required by company and DOT standards (The number of observations per period is determined by the number of drivers at the SCC)
- Maintain and monitor food safety standards in compliance with company and franchisee requirements
- Perform payroll duties when necessary and review driver payroll for accuracy
- Monitor misdeliveries, and make recommendations to the manager on avoidance strategies
- Maintain driver qualification file
- Schedule truck maintenance and maintain fleet image
- Conduct accident investigations
- Coordinate deliveries and backhaul activities
- Assist the Transportation Manager with truck leasing meetings to ensure PMs are met to Domino’s standard and repairs are completed in a timely manner
- Perform other duties as assigned by leadership
- As needed, if qualified, drive a company vehicle or straight truck for deliveries or to the leasing company for service/maintenance, and on occasion, work the yard
- Willingness to support a 24-hour operation, including carrying an emergency cell phone as needed
Customer Relations:
- Maintain positive customer relationships
- Customer Surveys