RESPONSIBILITIES AND DUTIES
(80%) Conduct Operations Assessments in all US stores
- Measure operational performance by evaluating Product, Service, Image, Food Safety, Team Member Safety and Technology/Innovation
- Provide hands-on training during the assessment with a positive attitude
- Evaluate all systems in stores to ensure compliance against DPZ Standards and procedures
- Evaluate all stores in assigned area multiple times per year to meet team objective
- Assist team to meet visit goal which may include travel outside of your assigned area
(10%) Facilitate educational programs on operations evaluation and improvement
- Partner with FBC’s/Franchisees/MCOs and Marketplace Trainers to develop additional targeted training that will improve operations in your assigned area
- Educate marketplace on current and revised standards in a proactive manor
- Perform calibration visits with the marketplace leaders
- Assess and share best practices
(5%) Additional Responsibilities
- Participate in special programs such as Domino’s Pizza Prep School
- Participate in FBC, Franchisee and Specialist on-boarding
- Gather and provide specialized data upon request
- Support the testing and rollout of new innovations or product launches
- Act as a resource for information to the marketplace
(5%) Administrative
- Maintain a consistent and direct link to WRC, marketplace leaders, and Franchisees with timely and accurate communications
- Utilize store data and provided technology to effectively plan store visits
- Schedule all travel in the most cost-effective manner
- Utilize available reports and data to ensure store visits are completed on schedule
- Facilitate and participate in team and individual meetings