Sales Associate / Customer Engagement Specialist

The Sales Associate / Customer Engagement Specialist is a foundational role designed to launch high-potential talent into a career in commercial sales. This position is part of a structured development path that blends hands-on experience, cross-functional collaboration, and exposure to strategic customer engagement. You’ll work closely with sales leaders, analysts, and commercial teams to build the skills and mindset needed to thrive in a fast-paced, customer-centric environment.

This is not just a job—it’s a launchpad for future account management and commercial leadership roles.

The Sales Associate / Customer Engagement Specialist Principal Accountabilities:

• Customer Engagement & Support: Assist in managing customer accounts, including order tracking, documentation, and issue resolution. Participate in customer meetings and calls to gain exposure to relationship management and strategic communication.
• Sales Operations & Analysis: Support sales forecasting, pricing analysis, and performance tracking. Collaborate with analysts to interpret data and identify opportunities for improvement.
• Project & Process Ownership: Lead or contribute to special projects across sales, logistics, and customer service. Document and formalize processes to improve team efficiency and customer satisfaction.
• Cross-Functional Collaboration: Work with internal teams including marketing, finance, and supply chain to support customer needs.
• Learning & Development: Engage in structured learning modules and mentorship sessions. Deliver periodic presentations to leadership summarizing key learnings and growth milestones.

SCOPE AND IMPACT

Initiative – You take ownership and seek out opportunities to contribute.

Adaptability – You thrive in changing environments and are eager to learn.

Team Orientation – You collaborate well and build strong relationships.

Customer Focus – You care deeply about delivering value and solving problems.

Drive – You’re motivated to grow into a future commercial leader.

Must be able to perform the essential functions of the job with or without reasonable accommodations