Overview
You will join the HR Operations team (4 members) to deliver end-to-end HR operational excellence across employee lifecycle, HR systems, compliance, payroll coordination, and global mobility. Ensure smooth daily HR operations while continuously improving processes and employee experience.
1. Onboarding & Offboarding
- Manage end-to-end onboarding and offboarding processes, including account creation, system guidance, documentation collection, and coordination with relevant departments
- Organize onboarding programs by assigning projects, mentors, buddies, and delivering onboarding training sessions
- Provide new hires with essential company and role information (policies, work schedules, dress code, etc.) and address related queries
- Handle resignation and offboarding procedures, including preparing documentation, conducting reference checks, and ensuring proper handover
- Support onboarding and offboarding for expatriates, including Global Mobility-related processes
2. HR Policies and Procedures
- Develop, update, and ensure implementation of HR policies and procedures in compliance with Vietnam labor law
- Manage and maintain all HR documentation, including labor contracts, renewals, probation confirmations, and employee movement decisions (promotion, transfer, termination)
- Maintain accurate HR records and databases, ensuring all employee information and contract status are up to date
- Monitor and improve HR systems and processes in coordination with the global team to ensure efficiency and alignment
3. Employee Benefits
- Administer and communicate employee benefits programs, including private insurance, Employee Assistance Program (EAP), and annual health checkups
- Ensure smooth execution and employee awareness of all company benefit initiatives
4. Employee Supports
- Serve as the main point of contact for employee inquiries, providing guidance on HR policies, procedures, and the employee handbook
- Support employee administration, including profile updates, organizational chart maintenance, and coordination with internal departments
- Arrange business travel logistics (visas, work permits, temporary residence cards, accommodation, and bookings) for employees, especially expatriates
- Other Tasks Assigned by Head of HR