Experience- 4- 6 yrs
Working Hours:
8.5 hours/day (Singapore Shift)
Role Requirements:
- This position currently requires Work from Home during Singapore Shift as per project needs.
- The candidate must be flexible to travel based on business requirements during this period.
- There may be a prepone in shift timing, which will be reviewed post-transition.
- Following the transition, the role will shift to a Hybrid Work from Office model, in alignment with company guidelines.
Role Summary:
- Responsible for applying incoming customer payments to the correct invoices using ERP systems, ensuring financial records are up-to-date and reducing unapplied cash.
- Manages discrepancies such as short payments, unidentified funds, and remittance mismatches, while reconciling customer accounts and supporting audit and compliance requirements.
Essential:
- Strong knowledge of Cash applications
- Working knowledge of SAP Finance module
- Experience in shared services/customer facing environment
- Understanding of standard operating procedures
- Knowledge of system, applications, operating tools, metrics and excel
- Good communication skills, plus good verbal & written presentation skills
- Good understanding of AR Cycle and credit Management process
- Flexibility to work within a high growth, rapidly changing environment
- Ability to self-motivate and initiate change
- Ability to work with colleagues at all levels
Cash Application Responsibilities
- Accurately apply customer payments to invoices using ERP system.
- Retrieve and interpret remittance information from various sources (email, portals, bank files)
- Investigate and resolve unapplied or unidentified payments
- Analyze short payments and coordinate with collections or customer service for resolution
- Reconcile bank statements with customer accounts to ensure accuracy
- Update customer records with payment details, adjustments, and corrections
- Generate daily/weekly/monthly reports on cash application performance and exceptions.
- Ensure adherence to internal controls and audit requirements.
- Support automation initiatives and suggest improvements to enhance efficiency
- Investigate discrepancies and escalate unresolved issues to management or relevant departments.
- Apply payments received in different currencies accurately
- Ensure all payments are posted before closing deadlines and Support finance teams with reconciliations and reporting.
- Provide documentation and data for internal and external audits.
- Track and report on service level agreements and performance indicators
- Drive improvements based on trends and gaps
- Evaluate the creditworthiness of new and existing customers.
- Analyze financial statements, credit scores, payment history, and market conditions.
- Set appropriate credit limits and terms to minimize risk.
- Continuously monitor customer accounts for overdue payments or changes in financial health.
- Adjust credit limits or terms based on performance and risk.
- Analyzing the credit limit of the customer based on the financial statements
- Good Understanding about the dunning process for customer for different levels
Key Skills
- Cash Application and Credit management
- Accounts Receivable Ledger Management
- Financial Accounting and Reporting
- Advanced Excel and Spreadsheet Skills
- SAP ERP and Accounting Software Proficiency
- Team Player