The NBCUniversal Studio Services team is looking for a collaborative, results-driven creative and self-motivated Rental Agent for our Lighting and Grip operation in Doraville, GA. In this role you will be an important part of the operation’s leadership team through maintaining the flow of Lighting and Grip equipment and paperwork while assisting in warehouse responsibilities.
What You’ll Do
- Be a service-centric professional that develops and maintains positive relationships with customers and vendors of all levels of the production landscape: servicing their needs through excellent communication, exceptional responsiveness, resourceful solutions, and efficient pick-ups and deliveries
- Support the warehouse floor from the front with inventory ownership that shows superior organization, clear team communication about all order and equipment changes, and resolving unexpected challenges effectively, while keeping the health safety and training for the warehouse team as a high priority throughout
- Create and maintain a best-in-industry workflow process that has timely, accurate inventory levels and testing of all equipment always resulting in minimal downtime of resources and superior quality
- Be an order processing wizard cranking through film and television production requests for equipment packages, diligently sourcing and negotiating sub-rental deals with informed industry knowledge and delivering the order over the finish line with timely payment completion
- Own the accuracy of all customer and billing files – ensuring they are detailed with main packages, add-on’s, exchanges, PO’s, sub-rentals, missing/damaged equipment and returns to keep all aspects of our business up-to-date and successful