Director - Client Growth Partner (Retail & CPG)

Key Deliverables:

Account Growth & Farming

• Own and expand relationships with strategic client accounts.
• Identify and drive new revenue growth opportunities within existing portfolios.

CXO Engagement

• Act as a trusted advisor to senior executives.
• Lead strategic discussions to align technology investments with business goals.

Value Creation

• Drive conversations around productivity improvements, operational efficiency, and cost optimization.
• Leverage digital and AI-enabled solutions to deliver measurable business value.

Customer Intimacy

• Stay closely aligned with client business priorities, challenges, and transformation goals.
• Proactively identify and propose relevant solutions.

Opportunity Management

• Collaborate with delivery and solution teams to shape proposals and craft value propositions.
• Position differentiated offerings to meet client needs.

AI Advocacy

• Confidently articulate AI / GenAI concepts and demonstrate how modern solutions can transform business outcomes.

Client Presence

• Maintain regular onsite presence at client locations (minimum once per week).
• Build deeper client relationships through consistent engagement.

Collaboration & Leadership

• Partner with internal practice, delivery, and sales teams to ensure client satisfaction and successful execution.