Collaborate with stakeholders to gather, document, and analyze business requirements in both French and English.
Participate in user acceptance testing (UAT) and validate that solutions meet business requirements.
Conduct detailed business analysis, including gap analysis, process mapping, and data analysis to identify opportunities for improvement.
Creates/ Analyses business requirements' and performs processes analysis in order to ensure that solutions created meet business needs, and translates business and/or functional needs into functional specifications, and helps to prioritize deliverables.
Investigates functional topics reported and related to daily organizational activities, and ensures the continuity of the operations.
Coordinates user acceptance testing, making sure they are aligned with business /users' needs and requirements.
Contributes to monitor the change request backlog, to meet business expectations and ensure continuous alignment.
Documents, according to project /team methodologies, (e.g.: specifies user requirements, user stories, production issues) in a clear and structured way and updates the information regarding the production requirements (application lifecycle, business and operational lifecycle).
Discusses/responds to user's functional requirements centered in a wide scope of issues contributing to information planning