National Vision, Inc. (NVI), one of the largest optical retailers in the United States, is transforming how Finance supports operational decision-making, labor productivity, and enterprise performance. The Manager, FP&A – Labor Finance & Productivity will serve as the enterprise finance lead for labor planning, labor analytics, and productivity insight across one of the company's largest controllable expense categories.
What Would You Do? The Specifics.
- Owns enterprise labor forecasting, budgeting, and long-range planning across all brands, ensuring alignment between operating assumptions, workforce plans, and financial commitments.
- Leads monthly, quarterly, and annual labor planning cycles, including labor targets, productivity assumptions, wage inflation modeling, incentive expectations, and risk/opportunity assessments.
- Serves as Finance business partner to Workforce Management and Store Operations, providing independent financial insight on staffing models, scheduling assumptions, productivity opportunities, and cost efficiency.
- Oversees labor analytics across store associates, management labor, optometrist labor, and incentive compensation programs, delivering consistent and decision-grade visibility at the store, district, region, brand, and enterprise levels.
- Develops and governs key labor performance metrics including labor percent of sales, sales per labor hour, hours per transaction, wage rate trends, overtime, incentive productivity, provider utilization, and forecast accuracy.
- Partners with teams responsible for optometrist staffing and coverage models to evaluate doctor scheduling economics, contract cost trends, remote and hybrid service models, utilization levels, vacancy risk, and financial impacts to capacity.
- Leads scenario modeling and business case analysis for wage changes, incentive plan adjustments, labor productivity initiatives, operating hour changes, staffing model revisions, remote exam strategies, and other strategic decisions.
- Owns labor variance analysis versus forecast, budget, prior year, and operational targets, identifying root causes and translating findings into actionable recommendations.
- Develops and deploys nimble, revenue connected labor planning models that support real time workforce decisions and provide rapid, accurate assessment of P&L implications resulting from revenue shifts and business changes
- Establishes and governs labor-related financial controls, including labor accrual accuracy, incentive payout forecasting, payroll trend validation, assumption governance, and reconciliation across payroll, workforce management, finance, and BI systems.
- Partners with Payroll, HR, Accounting, and field leadership to improve confidence in labor data, ensure timely issue resolution, and maintain alignment between operational and financial reporting.
- Leads modernization of labor reporting tools and processes through Power BI, Oracle EPM, and automated datasets, enabling faster insight, reduced manual effort, and improved self-service analytics.
- Builds recurring executive reporting packages and leadership narratives that clearly communicate labor performance, productivity trends, emerging risks, and margin opportunities.
- Facilitates weekly and monthly cross-functional labor review cadences that align Finance, Workforce Management, Operations, and leadership around assumptions, performance, actions, and accountability.
- Supports store portfolio decisions by quantifying labor economics related to store openings, closures, remodels, traffic changes, productivity gaps, and remediation opportunities.
- Demonstrates initiative, ownership, and accountability by proactively identifying issues, challenging assumptions, raising standards, and driving continuous improvement across labor finance processes.