As a Product Deployment Specialist, your role consists of supporting clinic staff in the optimal use of our web-based electronic medical record (EMR), while ensuring a successful implementation adapted to the reality of each clinic. Your contribution to the deployment team will have a direct and significant impact on improving clinical processes. You will be joining a multidisciplinary team whose mandate is to welcome new clients and guide them in the adoption of our care management solutions.
Main Responsibilities
- Be an integral part of the onboarding team by helping to define the needs of new customers.
- Plan and prepare the technological park required for the deployment of MEDFAR’s products.
- Implementation of functional interfaces required for the deployment of our products.
- Develop IT clinical processes related to the deployment ensuring optimal use of our EMR product.
- Participate in remote and on-site project deployments depending on size or complexity using tailored tools.
- Prepare and conduct advanced training adapted to the clerical and medical staff of clinics.
- Organize Q&A sessions for clients at clinics.
- Design presentations and write project reports.
- Support clients throughout the process.
- Apply corrective and preventive interventions while targeting the improvement of clinical processes.