The Opportunity: The Seasonal Asset Protection Associate is located at the AG Retail Flagship NY location and reports directly to the Asset Protection Manager. This position is responsible for maintaining a safe environment for American Girl customers and employees, as well as safeguarding company assets. The individual we seek is able to multi-task, has outstanding communication skills, and exhibits a high level of compassion and understanding while maintaining a professional detachment.
What Your Impact Will Be:
- Maintain safe environment for American Girl customers/guests and store employees by monitoring/correcting safety concerns and controlling/guiding customer traffic when needed.
- Provide external and internal customer service in a positive, friendly, and professional business manner and the skill set to diffuse escalated situations.
- Prevent the loss of company assets through surveillance, conducting employee package checks and trash checks and is knowledgeable of civil and criminal laws pertaining to retail security.
- Serve as a safety mentor for store employees, lead by example.