The Opportunity: The Sales Department Clerk (Retail Associate) is located at AG Retail Chicago and reports directly to the Assistant Department Manager. We are looking for a dynamic individual who has the interpersonal skills to provide prompt, efficient, and exceptional sales assistance within our customer-oriented environment.
What Your Impact Will Be:
- Approach, acknowledge and assist customers promptly; handle multiple customers effectively.
- Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions, and directing customers to merchandise, suggestive upselling, and awareness of product availability.
- Share information on store events, promotions, and activities with customers.
- Promptly and accurately process all point-of-sale transactions.
- Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
- Communicate merchandise and service needs to management on timely basis.
- Provide assistance to accomplish team and company goals.