We are Hiring analyst IT Operations(Training & Adoption Engineer – End User Experience (EUX)
Experience Range : 3-5 Years
This role sits at the intersection of technology, user experience, and change enablement. You will ensure employees understand and confidently use new software, hardware, and endpoint technologies.
Key Responsibilities
- Design and deliver training for end-user software, hardware, and platforms
- Translate technical solutions into clear end-user guidance
- Partner with engineering teams during launches and rollouts
- Build scalable training assets and documentation
- Measure adoption and improve enablement strategies
Qualifications
Required:
- Experience in technical training or adoption roles
- Understanding of Windows and/or macOS environments
- Strong communication and collaboration skills
Nice to Have:
- Experience with OCM
- EUX or IT operations background
Why This Role Matters
This role ensures technology investments deliver value by driving adoption, reducing support issues, and improving employee experience.