Overall Purpose and Objective of Position:
This position works within a larger Project Team focusing on replacing and enhancing business-critical systems and primary business processes. This position collaborates heavily with business stakeholders, IT teams, and technology partners to understand, document, validate, test, and train on business process transformation as well as build functional requirements in support of custom software development for a global merchandiser and processor of agricultural goods.
Primary Responsibilities/Essential Functions:
- Researches, identifies, and documents current business process functions (AS IS) and partners with business stakeholders to facilitate improvement and transformation of business processes (TO BE) with an end goal of implementing a modern software platform supporting key business processes
- Partners with business unit personnel at multiple locations to understand business needs and translate those needs into detailed business process documentation, serving as a baseline for the creation of functional requirements for software development
- Collaborates closely with IT teams and technology partners to refine and validate functional requirements, and transition them into technical requirements for software development
- Documents, in partnership with business stakeholders, acceptance criteria and test cases for each requirement
- Tests the delivered developments to ensure each requirement aligns with the requested capabilities and successfully passes the acceptance criteria or provides feedback on why the tests failed
- Creates regression testing documentation and shares system processes with QA teams to enable development of automated regression tests
- Gains a robust understanding of company business concepts and processes to support efficient development of functional and system requirements
- Builds, organizes, and maintains logical linking of functional requirements as mapped to business processes
- Sets up systems with proper master data and configurations to enable system capabilities as needed to run the business
- Collaborates with business process teams to translate developed functionality into real-world application through training and documentation
- Demonstrates how new functionality works to a global audience, soliciting feedback and incorporating feedback into future demos and closing any open points raised
- Facilitates user acceptance testing, documenting the findings and creating new requirements and/or bugs based on the findings
- Assist technical teams with data migration activities from legacy systems to target systems
- Supports change management activities to ensure a proper transition from building solutions to running solutions ensuring a smooth transition for our end users and over to our Live Markets DT&A team
- Analyzes and troubleshoots system issues to determine the root cause and provide input into the solution to address the issue
- Supports and coaches junior Business Analysts
Additional Responsibilities:
- As with all other roles within the IT team, the emphasis is strongly on tackling any tasks needed to drive progress and successful outcomes, rather than artificial task silos by role or title. As a result, other various duties and responsibilities may be assigned on an ad hoc basis across projects and other team activities.