We are looking for a Agent – Business Operations to join our team of around 1,700 people worldwide
to help us power up the traveller's journey for millions of holidaymakers. If you are Skilled into Ticketing
& Check-in’s keep on reading, as you might be the perfect fit for this job.

The job in brief:
Job Title - Agent - Business Operations
Working model – WFO 6days/week
Team - you will join the Airobot team within the India Operations department.
Level - Professional
Location - Bengaluru, India
Contract - Permanent - full-time (India 48 h/week)

What your impact will be

Identifying customer needs
Recommending solutions to improve the quality
Completing the airline check-in in a timely and accurate way
Tracking the daily work
Reporting to supervisors
Forwarding unresolved queries to specialists
To be successful in this role, agents should have good exploring skills, patience,
Attention to fill correct details, conflict resolution and computer literacy who’s able to earn our clients’ trust.
Agents should also be able to help establish our reputation as a company that offers
Excellent customer support by giving timely feedback to improve the quality.

Agent – Business Operations

About the role