AECOM is seeking experienced, creative, and highly talented Safety Service Patrol Operators across Virginia. These positions will be a direct report to the Safety Service Patrol (SSP) Supervisor and Management Team with direct public and multi-agency communications.
- The responsibilities of the SSP include, but are not limited to:
- Incident and disruptions in traffic detection.
- Minimizing incident duration by participation of quick clearance techniques
- Clearance of debris and/or obstructions from the roadways.
- Establishing temporary traffic control for emergency responders and providing scene assistance as needed.
- Reversible roadway and high-occupancy vehicle gate operations support to ensure safe and incident-free lane change functions (where applicable).
- Conducting pre and post-trip checks.
- Scheduling and shuttle SSP vehicles for maintenance.
- Perform routine cleaning and restock consumables in assigned vehicle.
- Provide motorist assistance services.
- Ensure adherence to established policies and procedures.
- Maintain up-to-date training and certifications.
- Other ad-hoc initiatives as assigned by the Project Management Team.
- Works under direct supervision performing routine and repetitive duties.
- On-the-job training is received in an area of technical specialty.
- Patrol and monitor a segment of interstate roadway in an assigned region, looking for stranded motorist, roadway deficiencies, site distance problems and obstructions that may cause lane blockage.
- Consistently ensure quality customer service through professionalism, timely response, skill and courtesy.
- Abide by all Federal, State, and Municipal laws, rules and ordinances and maintain a clean driving record.
- Give automotive gas and or diesel fuel to stranded motorist when needed.
- Provide battery boost.
- Provide minor first aid to injured if needed until more advance medical personnel arrive.