This role will be part of team that ensure the design, implementation, and evolution of a robust compliance and controls framework across GBS. This role is central to ensuring that Global Business Services operates in accordance with all relevant laws, regulations, and internal policies, including Sarbanes-Oxley (SOX). The ‘Risk Management and Compliance Lead’ will report to the ‘Head of Risk Management & Compliance - GBS’, partner with staff across all functional Finance and HR towers and align closely with GBS Project Teams to embed controls into transformation and digitization initiatives.
Risk Assessment and Mitigation
- Perform GBS-wide compliance risk assessments and control mapping.
- Partner with the business to prepare and maintain SOX narratives and control documentation for GBS processes and perform testing to ensure compliance.
- Partner with staff across all functional Finance and HR towers to embed controls into standard processes and to ensure ongoing operational compliance.
- Prepare regular reporting to advise the ‘Head of Risk Management & Compliance – GBS’ and the GPO/SDLs on risk mitigation actions and control execution gaps.
Training and Communication
- Design and deliver training programs tailored to compliance requirements across all GBS towers.
- Ensure consistent communication of policy updates and new control expectations across GBS teams.
- Create compliance toolkits to support GBS coaching programs.
Auditing and Compliance Monitoring
- Plan, perform and execute periodic compliance audits and self-assessments.
- Oversee a self-testing program across all functional towers to proactively identify, remediate and track closure of control gaps before internal/external audits.
- Support the tower teams on self-assessments findings, interpreting results and mitigation plans.
- Track trends across self-testing outcomes and escalate systemic issues.
- Monitor real-time compliance across all delivery hubs and flag emerging issues.
- Partner with internal and external auditors to ensure compliance with relevant local regulatory requirements.
Change & Project Compliance Integration
- Identify and implement changes that generate efficiencies and foster a culture of continuous improvement.
- Participate in GBS-led projects (automations, transitions) to ensure compliance and control design from the start.
- Review compliance frameworks for new tools and workflows.
- Align with the ‘Head of Risk Management & Compliance – GBS’ to ensure process design changes meet compliance requirements.