Safety Service Patroller Express Lane Mechanic

AECOM is seeking passionate talent with a customer focused mindset for Safety Service Patrol Operator/Express Lane Mechanic position in Virginia Beach, VA. This position will be a direct report to the Safety Service Patrol (SSP) Supervisor and Management Team with direct public and multi-agency communications.

About this Opportunity

Virginia’s DOT Safety Service Patroller’s play a key critical role in safeguarding motorists traveling the interstates by ensuring roadways are clear of debris, reporting highway maintenance issues and assisting stranded motorists. Our SSP program operates 7 days a week, 365 days per year, serving a critical role in the delivery of safety and mobility to the motoring public.

As this is a 24/7/365 operation center, schedules are dictated by operational need and stated in advance and will include on call duties. Schedules may vary and individuals selected will be required to successfully complete certification training.

The responsibilities of the SSP include, but are not limited to:

• Establishing temporary traffic control for emergency responders and providing scene assistance.
• Detecting incidents and disruptions in traffic.
• Clearing obstructions and debris from the roadway.
• Support reversible roadway and high-occupancy vehicle gate and tunnel operations to ensure safe and incident-free lane change functions. ERO ONLY.

The Safety Service Patrol also offers help to individual motorists, including:

• Tire change assistance.
• Fuel to get to the nearest gas station.
• Jump starts.
• Water for overheating radiators.
• Phone access to call tow / recovery services.
• Directions.
• To ensure safety, Safety Service Patrol operators are provided with special highly visible, reflective uniforms and drive specially marked vehicles.

The Mechanic portion to include the following:

• Diagnose, repair and preventatively maintenance fleet vehicles.
• Conduct tire change and balances, brake pads and caliper, oil changes, basic electrical wiring troubleshooting and diagnosis, changing windshield wipers.
• Scheduling advance maintenance and shuttle to and from shops coordinating the work.