Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking a Personal Lines Inbound Sales Associate to join our growing team!
The Dealer Services Representative provides administrative and customer support to dealership partners and internal teams. This entry-level, part-time role is responsible for assisting with quoting, policy processing, and maintaining accurate records while delivering timely and professional service.
How You Will Contribute:
Respond to inbound inquiries from dealership partners via phone and email
Assist with new business quotes, endorsements, and basic policy servicing tasks
Collect and verify customer and risk information for accuracy and completeness
Enter and maintain data within agency management systems
Follow established procedures for quote handling, documentation, and workflow routing
Escalate complex or licensed activities to appropriate team members
Follow up on outstanding requests and incomplete submissions
Maintain clear, professional communication with internal staff and external partners
Support onboarding efforts for new dealership partners as needed
Provide general administrative and operational support to the Dealer Services team
Licenses & Certifications:
An active insurance license is not required at the time of hire; however, the selected candidate must be eligible and willing to obtain a Property & Casualty license within a designated timeframe in accordance with company guidelines.
Skills & Experience to be Successful:
High school diploma or equivalent
Strong verbal and written communication skills
Basic computer proficiency, including Microsoft Office applications
Ability to manage multiple tasks in a fast-paced environment
Strong attention to detail and ability to follow structured processes
Ability and willingness to obtain a Property & Casualty insurance license within a designated timeframe
Prior customer service or administrative experience (Preferred)
Exposure to insurance, dealership operations, or sales environments (Preferred)
Interest in developing a career within the insurance industry (Preferred)
Pay Range
$20.00 - $20.00 HourlyThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.