About the role:
Backroads is a premium active travel company headquartered in Berkeley, CA, with operations across North America and Europe. We are seeking a Senior NetSuite Administrator with deep implementation experience to join our team during a critical phase of our NetSuite go-live. This is a hands-on, high-impact role working directly with our internal team and third-party implementation consultants to drive the project across the finish line and ensure long-term platform health.
The right candidate has been through a full NetSuite implementation before, knows where the landmines are, and can operate independently to configure, troubleshoot, and problem-solve without needing a lot of hand-holding.
What you'll be doing:
Implementation Support (Primary Focus)
Administration & Configuration
Ongoing Platform Health
What you'll need to be successful:
Work Environment:
About the Department:
The Technology Team is a team consisting of dedicated professionals deeply committed to enhancing the digital tools for Backroads guests and employees alike. They bring a passion for continuous improvement and a collaborative spirit.
The department is comprised of several teams, which include the below:
Product: The team creates innovative solutions that delight users and drive business growth by turning insights into impactful products.
Data: The Data team ensures accuracy, consistency, and reliability across Backroads’ digital ecosystem. They manage integrations between applications, safeguard data integrity, and build scalable pipelines that enable efficient operations and data-driven decision-making.
Project Management (PMO): The PMO drives strategic alignment and execution excellence, empowering teams to deliver projects on time, within scope, and with maximum impact.
Business Intelligence: The team transforms data into actionable insights and ensures a robust, scalable foundation for smarter, data-driven decisions across the organization.
Infrastructure: The team ensures Backroads’ digital foundation is reliable, secure, and scalable. They manage the systems, networks, and cloud services that power our applications, enabling seamless operations for employees and exceptional digital experiences for our guests
About Backroads:
At Backroads we’re passionate about connecting our guests with so many of the most beautiful places in the world. We use our four-plus decades of expertise to create exceptional biking, hiking, and multi-adventure trips in over 50 countries for people wanting a deeper and richer travel experience. We travel on land as well as by small luxury ships on active river and ocean cruises. Our trips are for all ages – including dedicated itineraries just for families. We are known for our unwavering attention to quality. We have a dynamic work environment and a strong company culture.
Why Backroads:
At Backroads, we value every single member of our staff, and we’re proud to offer a dynamic work environment that enables growth. Your colleagues will be some of the most dedicated, competent, active, and fun people you will ever meet. A job at Backroads is unlike any other job you will ever have – you will be challenged, you will be inspired, and you will be gratified. No matter what you do here, you will be part of something that makes us all proud – delivering authentic, enriching, and often profoundly life-changing experiences. On top of all that, we have some pretty great benefits and perks! For example our US office employees receive:
At Backroads, we uphold a commitment to transparency and fairness within our hiring process, particularly regarding compensation. The salary range posted for each role applies to both employment offers and employees actively working in the role.
New hires are typically offered a starting salary between the minimum and midpoint of the range to ensure there is continued opportunity for salary progression during your employment at Backroads, reflecting our commitment to rewarding ongoing dedication, high performance, and significant contributions to our team. This approach not only supports our budgeting strategy but also our intention to foster an environment that encourages long-term growth and strong relationships between Backroads and our valued employees.
Our office roles are onsite in our Berkeley headquarters, unless specifically noted as 'available for remote'. We do allow one work-from-home day a week, as well as one work-from-anywhere week per year. This pay range is intended for in-person work in our Berkeley, CA headquarters. Pay ranges for remote-eligible roles will be subject to adjustment based on the geolocation of the employee.