About the role:
The Risk and Control Manager role is a key role within the UK&I business. It plays a pivotal role in the embedded 1st Line of Defence risk model in Experian. This role will provide support to the Executive and Senior management of EITS in driving improvements in the quality and resolution of issue and loss event management. This role drives corrective actions to resolve loss events and issues.
On this job role, you will be reporting to the Risk and Control Director, Information Technology Services.
What you will do:
Issue Management (including Policy Deviations and Risk Acceptances)
Support EITS in ensuring it complies with all internal policies, standards and reporting deadlines.
Work with the EITS leadership team to proactively manage the remediation of issues. These issues include Policy deviations and the risk acceptance process, which require obtaining relevant approvals. Additionally, support governance pack preparation and engage with second and third lien stakeholders. This engagement is to support ongoing reviews and monitoring over remedial actions.
Lead regular meetings with senior management and risk owners / SMEs to review progress of risk and control processes, including incident management loss events, issue management and root cause analysis.
Facilitate Issue Owner approval of Issue acceptance / closure with risk owners / senior leadership
Complete 'Past Due' (PD) Issue forms for all Issues with a PD Hard Target Date (HTD)
Completion of 'Risk Acceptance' Forms for any Issues where no remediation planned
Support the EITS Risk & Control Director in facilitating BU MD and Issue Owner approval of any PD forms / Risk Acceptances
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