The Prospecting Product Manager Lead for Experian Mortgage will guide innovation and legacy solutions for our prospecting products serving the mortgage industry. Your responsibilities include applying your market knowledge and gathering and prioritizing product and customer requirements. You will also define the product vision, identify gaps in the current product set, and tie the solution to team member benefits. Additionally, you will launch solutions in collaboration with other Experian business units, ensuring that solutions comply with applicable regulations. Furthermore, you will work with Product Development, Sales, Marketing, Client Services, and external partners to ensure revenue growth and customer satisfaction goals are met. You are the CEO of your product. As the CEO, you are the most knowledgeable person in any room regarding how your products operate, how they are used, how they stack up vs. competitors, and their profitability.
Experian Mortgage operates within a matrixed organization and with a customer-centric mindset. You must be comfortable and excited to partner with a broad array of company partners. Internally, this includes other members of our world-class Product team, Engineering, Finance, Sales, Legal, Compliance, Marketing and our Executive Team. You should energize customer interactions and represent your product suite in front of industry participants.
- Consumer Credit expert – You have deep expertise using consumer credit in lending decisions with knowledge of data, use cases, operations, risk, market dynamics, competitors and new players
- Product Leader – You have successfully launched and managed data, technology and/or analytical products in a B2B setting.
- Collaborator – You build relationships and connect ideas across internal and external opportunities
- Curious – You are empowered and tenacious, challenge traditional approaches, inquisitive with an interest in looking for new opportunities all while being mindful of compromise to reach goals
- Determined – You are optimistic about what can be; persistent. You have a fierce commitment to challenging the status quo
Responsibilities:
- With our partners, build a solution strategy to grow revenue by differentiating our prospecting solutions from market competitors
- Identify improvement opportunities in product operations such as onboarding or delivery, and work with cross-functional teams to establish strong product hygiene, with the goal of providing an excellent customer experience
- Engage at senior leadership levels within Experian, our partners, and clients to promote our product strategy and earn confidence in our ability to implement
- Collaborate with partners on go-to-market strategy, joint selling efforts and product training for Experian Sales teams
- Work with multiple Experian teams, product management teams, and external partners to ensure these services are positioned according to other Experian capabilities and platforms
- Apply market intelligence and P&L analysis against product investments to establish priority and support our sales team to identify target accounts and markets, driving adoption.
- Understand and maintain the compliance guardrails for your products, adapting to a broad range of companies from startups to credit unions to large, established financial institutions, GSEs, and regulators
- Develop sales training and selling materials based on Return on Investment and how Experian can solve client challenges
- Conduct Voice of the Customer engagements, and lead product messaging and positioning
- Leverage existing and grow new relationships with industry participants, organizations and associations
- You are available to travel (up to 15%) to represent Experian with clients, at conferences or for internal meetings. If you are located outside of Southern California, travel may be slightly higher to accommodate meetings at our North America headquarters.
- You will report to the Vice President of Product Management