Why this role is important to us
Our Customer Engagement team plays an important role in helping customers understand and improve their financial wellbeing. As a CRM Executive, you'll help bring this to life by delivering personalised communications that show customers how Experian is on their side.
Work that matters – What you'll be doing
- Create customer‑centric CRM campaigns using insight, data and analysis
- Develop messaging and creative across multiple customer journeys and channels
- Manage campaigns end‑to‑end, from planning and execution through to reporting and optimisation
- Manage day‑to‑day CRM activity focused on engaging and retaining existing customers
- Collaborate with agencies and our teams to ensure campaigns meet brand, content and compliance standards