The associate will be leading Logistics quality function from raw material till finished goods in logistics.
Regular:
Complaints management: Managing customer and production complaints related to logistics
and close looping with actions.
Stake holder collaboration: Interacting with suppliers and internal teams to improve product quality
Problem solving: Investigate quality issues, conduct audits and implement corrective and preventive actions
with sustainable measures using quality tools.
Claims handling: Address transit damage issues and claim for insurance wherever applicable.
Periodic:
Audits and Visits: Coordinate with multiple customers and system audits
Documents management: Keep FMEA, control plan and other standards up to date.
Trainings: Conduct frequent trainings to logistics associates on 14Q principles, FMEA and problem solving.