Full responsibility for tools, measuring tools and accessories sales for key professional users in respective area
Takes turnover and profit responsibility for defined large key professional users
Identification and acquisition of new key professional users and development of existing customer portfolio
Managing collaboration with internal stakeholders and allocation of resources to process key professional users e.g. visits of user sales manager at key professional subsidiaries
Implementing central user-marketing strategies and customer specific measures to increase Bosch PT share
Ensuring Correct Mix of products and services for key professional users
Being interface and support divisions responsible for the cross-selling concept
Acquisition and handling of key projects / tenders
Managing users contact data, direct relation, frame contracts and internal coordination where applicable
Entrepreneurial negotiation of frame contracts with key professional users
Customer portfolio analysis in relation to project sizes to understand decision making process at Key Users and respective projects
Follow up management with key professional users
Auditing the fulfilment of added value service (eg. Logistics, 1st level tech support, financial after sales) and systemic analysis and reporting of users’ pain points
Provide structured users and market feedback internally on users demand and applications