Taking ownership of EDI customer requirements including the implementation of new IT requirements, change requests, testing, consulting on the EDI invoicing process, especially self-billing process.
Maintaining EDI technical documentation and mapping specifications (e.g., VDA, EDIFACT) for the EDI integration between SAP, EDI Manager and trade partners.
Cooperating with process specialists to understand the business processes and define IT-related business requirements.
Providing EDI support to internal departments, including verifying transmissions, troubleshooting issues, and conducting root cause analysis.
Communicating with external customers regarding EDI technical topics.