Roles & Responsibilities
- The SDM (Service Delivery Manger) – Process Consulting is responsible for leading a group of highly experienced process consulting team across multiple domains and geographies.
- This role requires a balance of functional expertise and managerial acumen, including driving business process excellence, ensuring alignment of technology with business goals, developing consulting talent, and developing a high-performance team.
- The leader is expected to act as a key enabler for innovation, organizational capability building, and client engagement.
- Collaborate with business leaders and partners to identify new consulting opportunities.
- Build strategic alliances with external vendors, technology partners, and academic institutions.
- Represent the function in global forums, customer engagements, and partner ecosystems.
- Define and evolve the functional consulting vision, roadmap, and competency development strategy aligned with digital transformation goals.
- Own and drive the adoption of standardized end-to-end business processes across global business units and plants.
- Promote process innovation and digital transformation by identifying emerging industry trends, technologies, and tools relevant to Bosch.
- Lead a group of 4 teams with process consultants, project/test managers.
- Drive team development through mentorship, performance management, and career progression planning.
- Foster a culture of collaboration, learning, and high performance across the consulting group.
- Spearhead onboarding, competency development, and leadership grooming initiatives within the team.
Required Skills & Experience:
- 15+ years of Enterprise IT experience with 5+ years of leading digital transformation programs.
- Proven experience managing large cross-functional teams and delivering strategic consulting engagements.
- In-depth experience in technology adoption and change management across the teams
- Proven experience in managing large program’s Exposure to build high performance teams ground up.
- Excellent stakeholder management and Change
- Management to Manage complex stakeholder landscapes across geographies and business domains
- Entrepreneurial mindset to identify business opportunities and grow the portfolio
- Good understanding of the enterprise IT landscape, operations and in-depth understanding of the business use-cases in respective domain.
- Demonstrated ability to lead in multicultural, matrixed global organizations.
- Experience in handling large teams, competency management and team career development Definite added advantage (Desirable but not mandatory)
- Domain knowledge across multiple process areas (e.g., O2C, EWM, SCM, Manufacturing, etc.)
- Certified in SAP, PMP/Prince2, or equivalent credentials
- Preferred Location: Hyderabad