Responsible for product quality for the hydraulic systems like pumps, valves, power unit and cylinders.
Responsible for customer complaints and initiate closure through systematic problem solving within defined timeline.
Coordinating and resolving the internal/external Product/process quality topics along with CFT team involving Q-Methods support. Q-table participation from QMM department.
Moderating Manufacturing Works quality to drive the corrective actions. Independent verification for corrective action implementation & effectiveness.
Conduct process audit as per VDA standard, system audit as per ISO 9001 standard and spot audit.
Representing Ahmedabad plant during various meeting with Germany team.
Customer engagement through virtual and face to face meetings
PPAP/ISIR submission to customers with compiling necessary Quality reporting from Manufacturing
Moderation/Coaching of Quality Methods – FMEA, CP, 8D, 4Q and QG/APQP Support during ISO 9001 external audit