► Independent handling: You coordinate and handle 1st level support issues (errors/changes/extensions/deletion) in relation to PIM/MAM software, data/content and user administration.
► Think holistically: You troubleshot malfunctions and identify solutions to fix them, which you implement yourself or route issues to the responsible team members.
► Work conscientiously: You make sure requests are being handled in time and to the full satisfaction of our users.
► Collaborate internationally: You work in a global team and to collaborate with a cross-functional international community with some potential travel activity (up to 5%).