We are building a Next Gen global workflow platform that powers mission鈥慶ritical processes for enterprises - now accelerated by Low鈥慍ode/No鈥慍ode, Citizen Development, and GenAI at the core.
As our Technical Evangelism & Enablement Associate, you turn capabilities into customer outcomes: crafting narratives, demos, and programs that convert curiosity into activation, pilots into migration commitments, and releases into daily habit. You鈥檒l lead workshops, product walkthroughs, and customer councils to accelerate legacy鈥憈o鈥慛ext Gen migration, tighten feedback loops with Product and Engineering, and make end鈥憉sers love using our platform every day. Your impact will be visible in adoption growth, migration velocity, and delighted customers at global scale.
Key Responsibilities
1) Product Storytelling & Technical Content
- Turn technical features (GenAI, LCNC, workflow orchestration, governance) into clear value propositions and job-to-be-done narratives.
- Create and maintain demo scripts, solution walkthroughs, hands-on videos, PPT narratives, technical datasheets, FAQ, release notes, how-to guides, and customer newsletters.
- Build battlecards and enablement decks tailored to IT, business owners, architects, and end-user personas.
2) Migration & Change Management Programs
- Co-design migration playbooks and run product demos, workshops, clinics, and office hours to engage customers on the migration plan.
- Coordinate stakeholder mapping, communication plans, training paths, UAT enablement, and success checklists.
- Capture feedback, document blockers, and feed insights directly into the backlog and migration tooling roadmap.
3) Global GTM & Feature Launches
- Run launch cycles: messaging, positioning, asset creation, multi-region release orchestration, and customer enablement.
- Partner with Product and CS to pilot with lighthouse customers, collect testimonials/case studies, and scale what works.
4) User Insights & Research
- Conduct structured interviews, surveys, usability reviews, and beta programs; synthesize into insight briefs and prioritized recommendations.
- Track adoption telemetry with Product Analytics and propose experiments (A/B tests, in-product nudges, guided tours).
5) Campaigns & Community
- Run webinars, how-to series, community events, and knowledge base programs for citizen developers and end users.
- Build and nurture customer champions and internal field advocates.