1. Team Transformation for the Future (30% of Time Allocation)- Strategic Visioning: Continuously monitor advancements in cutting - edge technologies and evolving customer business requirements. Leverage this insight to formulate a forward - looking strategy for the LCC APAC team, aligning it with industry trends and client expectations.- Organizational & Team Development: Orchestrate comprehensive team development and restructuring initiatives. This includes designing and implementing targeted training programs, facilitating job rotation opportunities to broaden skill sets, clearly defining key tasks and roles, and identifying and nurturing high - potential talent. These efforts are aimed at significantly enhancing the organizational capabilities of LCC APAC.- Capability Building: Focus on building the team's core competencies to meet future customer business needs. This involves fostering expertise in project management, deepening logistics knowledge, and developing skills in data engineering and data analysis. By doing so, the team is better equipped to handle complex and emerging business scenarios.- Role Transition Management: Steer the team through a seamless transition from an operation - centric model to embracing future - oriented roles. This requires careful planning, change management strategies, and continuous communication to ensure team members are engaged and prepared for the new way of working.
2. Operations Management for OKR Achievement (25% of Time Allocation)- Budgetary Oversight: Undertake budget planning and management responsibilities. Employ data - driven analysis to ensure that efficiency gains are realized from the Business Management Process (BMP). This includes identifying areas for cost optimization and resource allocation to maximize the return on investment.- KPI - Driven Performance: Drive the team to achieve the predefined Key Performance Indicators (KPIs). Implement a transparent reporting mechanism to share KPI progress with both customers and the team, fostering a culture of accountability and continuous improvement. At the same time, maintain a high standard of service delivery to customers.- Escalation Management: Act as the2nd escalation point for any exceptions or requests from customers. This involves quickly assessing and resolving complex issues, ensuring minimal disruption to customer operations and maintaining strong client relationships.
3. Improvement and Collaboration Projects (25% of Time Allocation)- Stakeholder Collaboration: Define and optimize the collaboration model with internal stakeholders of GS, such as OSDx, PUI, OSP, OBR, etc. This includes establishing clear communication channels, setting up joint working groups, and aligning goals to drive cross - functional efficiency.- LSP Engagement: Work closely with Logistics Service Providers (LSPs) through internal Bosch collaborations to define the billing process and strategy. This requires a deep understanding of both Bosch's internal processes and LSP operations to ensure a fair, efficient, and compliant billing mechanism.- Project Leadership in Logistics Cost: Take ownership of leading any projects related to logistics cost. This involves conducting cost - benefit analyses, identifying cost - saving opportunities, and implementing initiatives to optimize logistics costs while maintaining service quality.
4. LCC Business Development in APAC (20% of Time Allocation)- Product - Market Alignment: Collaborate closely with the LCC product owner to ensure that the LCC APAC team has a portfolio of products and services that are perfectly tailored to the needs of regional customers. This requires market research, customer feedback analysis, and agile product development methodologies.- Service Sales & Promotion: Proactively sell available services to customers. Develop customized sales strategies, conduct product demonstrations, and build strong business cases to convince customers of the value of LCC's services.- Customer Relationship Nurturing: Manage customer relationships with a focus on maintaining a high level of trust and long - term partnership. This includes regular customer engagement, understanding their evolving needs, and providing proactive solutions to enhance customer satisfaction and loyalty.