The Polisher plays a crucial role in achieving the strategic objectives of the service center鈥攅nsuring excellence in delivery lead times, repair quality, performance, and cost efficiency.
The Polisher is responsible for restoring the aesthetic integrity of watch cases, bracelets, and other external components to the highest standards of craftsmanship. Precision, consistency, and respect for the brand鈥檚 heritage are essential to success in this role.
RESPONSIBILITIES
Polishing & Finishing
- Perform polishing-related activities including sanding, satin finishing, mirror finishing, laser repair, rhodium removal and treatment, and cleaning, following predefined instructions and brand standards.
- Achieve and maintain the required polishing level (P040), including the finishing of classic, Royal Oak, and Code 11.59 watch cases.
- Inspect all components before and after polishing to ensure quality and structural integrity.
- Handle all materials and components with the utmost care to preserve original geometry and surface definition.
Teamwork & Collaboration
- Work collaboratively with colleagues across the workshop, sharing information relevant to workflow and repair coordination.
- Support the service center as needed鈥攑erform alternate craft work as capable, assist administrative teams with workflow management, and contribute to special projects.
- Contribute to maintaining a clean, organized, and efficient workspace that supports optimal team performance.
Workshop Maintenance & Safety
- Ensure proper use, care, and maintenance of all tools and equipment.
- Manage inventory and ordering of consumables for the polishing workshop.
- Report any damaged, unsafe, or worn tools, and identify gaps in workshop infrastructure.
- Adhere to all safety guidelines and promote a culture of responsibility and precision within the workshop.