Take part in the success of the boutique and be accountable for providing best customer experience, for pre and post selling of the products of the boutique, for product and brand promotion and for making productive contribution by executing assigned work, within given time frames and in ways that meet sales objectives.
- Sales and Boutique Operations
- Responsibility for the overall sales process including walk-in and phone/email clientele.
- Participate actively to develop new sales opportunities and Client Relationship Development.
- Ensure support to all operations of the boutique and use of all available sales tools.
- Provide operational support and ensure presence to marketing events.
- Customer Experience and Service & Business Development
- Ensure the optimal customer experience in the boutique for new sales, customer service (repairs), and all visitors;
- Provide reliable, accurate, and first class customer service
- In depth product knowledge and prices
- Able to explain estimates, repairs (time and prices)
- Participate actively in Customer Relationship Management data collection
- Ensure the welcoming of the aftersales customers and all related tasks