Our vision is to transform how the world uses information to enrich life for all.
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
Micron Technologyâs vision is to transform how the world uses information to enrich life! Our dedication to people, innovation, tenacity, collaboration, and customer focus helps us fulfill our mission to lead globally in memory and storage solutions. We conduct business with integrity, accountability, and professionalism while supporting our global community. It's an exciting time at Micron!
In the role of SIG Field Service Representative Engineer, you will provide visible customer support through on-site installations. You will lead all aspects of diagnostics, solving, servicing, and repairing complex equipment and systems. You will engage in quality control inspections before shipment and confirm the operational quality of system equipment. You will give initial training to partners on installation, operation, and upkeep, and represent the company in administrative and technical communications for assigned projects.
A SIG Field Service Representative will interpret partnersâ needs and clarify if the responsibility for problem resolution falls to sales personnel, BOA (Business Operations Analysts), or development engineering. You will serve as a SIG partner contact on technical and service-related problems. You will prepare reports for analysis of product failure trends and serviceability issues. This job may include any aspect of field support and is not limited to system hardware and software. You will work directly and indirectly with diverse cultures and nationalities, performing all aspects of the Field Service listed below.
As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future.  We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave.  Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.
Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
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To learn more about Micron, please visit micron.com/careers
For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micronâs People Organization at hrsupport_na@micron.com or 1-800-336-8918 (select option #3)
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Â Â
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