Intern - Enterprise SSD Customer Support Engineering

Our vision is to transform how the world uses information to enrich life for all.

Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.

Job responsibilities

• Develop AI‑enhanced tools that streamline CSE workflows and improve issue resolution efficiency.
• Build strong working relationships with customers, customer-facing teams, and internal SSD engineering groups.
• Assist with post‑qualification activities, including firmware release processes, firmware management, and customer qualification support.
• Contribute to failure analysis (FA) for returned materials during high‑volume manufacturing (HVM) stages.
• Support customer issue management, driving technical problems to closure through analysis, collaboration, and clear communication.

Requirement

• Currently pursuing a Bachelor’s degree in Electronic Engineering or Computer Engineering.
• Excellent knowledge of system storage and platform ingredients (CPU, Memory, drivers, OS, firmware).
• Experience with storage interfaces (SATA, SAS, PCIE, NVME) is a plus.
• Proficiency in C-based programming and Python. 
• Ability to work independently in a fast-paced environment and adapt to change.
• Strong analytical, problem-solving, and project management skills.
• Effective oral and written communication skills.
• Self-motivated and enthusiastic in a dynamic environment.

About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich lifefor all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.

To learn more, please visit micron.com/careers

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

To request assistance with the application process and/or for reasonable accommodations,please contact hrsupport_sg@micron.com

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.   

Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.