Director, Authentication Solutions

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Authentication Solutions

The Global Digital Enablement & Commercialization team is looking for a Director, Digital Authentication Solutions, to lead global issuer commercialization and adoption of Passkey authentication and Mastercard’s broader authentication portfolio across Identity Check and network token solutions. The ideal candidate is highly motivated, execution-oriented leader with strong analytical capabilities and a proven ability to translate product vision into scalable go-to-market strategies.

Role:

Global Go-to-Market Leadership:

Define and execute the end-to-end commercialization strategies for new digital authentication products, driving rapid issuer adoption globally.

Develop regionally-informed market segmentation strategies that reflect local market dynamics, regulatory considerations, and issuer needs.

Partner closely with regional teams to ensure consistent execution while enabling local customization where required.

Compelling Value Proposition & Enablement

Develop clear, differentiated value propositions that articulate the business impact of authentication solutions for issuers, including fraud reduction, improved approval rates, and enhanced customer experience.

Create high-impact sales enablement materials such as narratives, case studies to support regional sales teams and issuer engagement.

Voice of the Customer & Market Insight

Establish strong, ongoing feedback loops with regional stakeholders and issuers to capture customer needs, market trends, and competitive insights.

Translate customer and market learnings into actionable input for global product strategy, roadmap prioritization, and feature evolution.

Pipeline Ownership & Cross-Regional Alignment

Own and manage a holistic global issuer pipeline across all authentication solutions, from opportunity identification through delivery.

Partner with regional teams to prioritize opportunities, track progress, and ensure disciplined execution against commercialization goals.

Performance Management & Executive Reporting

Drive data-driven insights at the program level, translating performance metrics into clear action plans.

Develop and manage enablement and performance scorecards to identify gaps, optimize go-to-market execution, and inform executive-level reporting.


All About You:

Product experience leading global commercialization, with demonstrated success executing highly complex initiatives involving multiple internal teams and external partners

Strong analytical and strategic problem-solving capabilities, able to distill insights from data, identify opportunities and risks, evaluate multiple solution paths and drive action

Strong business acumen, with the ability to craft compelling strategic narratives and engage with internal and external stakeholders across different levels of the organization

Execution-oriented mindset, operating with urgency and accountability, and seeing initiatives through from concept to delivery

Proven ability to influence in matrixed organizations, skilled at aligning stakeholders, mobilizing cross-functional teams and driving outcomes without direct authority

Self-starter and global leader, capable of motivating and coordinating large, cross-regional teams in fast-moving ambiguous environments

Relevant industry experience, with a background in management consulting, payments, ecommerce or financial services---ideally with exposure to product management, fraud management or authentication solutions

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.